Privacy Policy — Duct Tape Games

This Privacy Policy explains how Duct Tape Games Inc ("we", "us", "our"), a company based in Illinois, USA, collects, uses and shares information when you play Battle Planes (the "Game") on Android, in a web browser, or on PC through Steam.

Information we collect

Account and gameplay data: player ID, display name, avatar choice, match history, Elo rating and leaderboard position, friends list, and the rooms or matches you join. If you play as a guest, we create an anonymous player ID for you.
Sign-in data: if you choose to sign in with Google Play Games or create a free account, we receive the basic account identifier and profile details needed to link your progress (for example, a player ID and display name). If you create an account with an email address, we store that email address.
Device and connection data: device model, operating system, app version, IP address and connection data needed to connect you to online matches, plus crash and diagnostic information.
Support messages: your email address and the content of your message, if you contact us.

We do not collect your precise location, contacts, photos or payment card details.

Advertising and purchases

The Game currently shows no ads and offers no in-app purchases. If we add ads or purchases in the future, we will update this policy before they go live.

How we use information

To run the Game: matchmaking, online and friend matches, leaderboards, friends and match history.
To keep your progress when you sign in.
To fix bugs, prevent cheating and abuse, and keep the Game stable and secure.
To answer your support requests.

We do not sell your personal information.

Services we use

These providers process data on our behalf to run the Game, under their own privacy policies:

Microsoft PlayFab (player accounts, statistics, leaderboards, friends): https://privacy.microsoft.com
Unity Gaming Services (sign-in and online lobbies) and the Unity engine (crash and diagnostic data): https://unity.com/legal/privacy-policy
Photon / Exit Games (real-time multiplayer connections): https://www.photonengine.com/en-US/DataProtection
Google Play Games Services (optional sign-in on Android): https://policies.google.com/privacy
Steam / Valve (distribution of the PC version and any Steam account features): https://store.steampowered.com/privacy_agreement/

We may also share information if required by law, to protect our rights or users' safety, or as part of a sale or merger of our business.

Data retention

We keep account and gameplay data while your account is active and for as long as needed to provide the Game. Guest data that is not used for 12 months may be deleted. Support emails are kept as long as needed to resolve your request. Some records may be kept longer if the law requires it.

Deleting your data

You can ask us to delete your account and associated data at any time. Email support@ducttapegames.com with the subject "Delete my data" and include your in-game display name (and, if you have one, the email address or sign-in method you use). We will confirm and complete the deletion within 30 days. Data held by Google, Steam or other platforms under your own accounts with them is managed through those services.

You can also ask us for a copy of your data or to correct it using the same email.

Children's privacy

The Game is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact us and we will delete it.

International users

We are based in the United States, and our service providers may process data in the United States and other countries. By using the Game, you understand that your information may be transferred to and processed in countries whose data protection laws may differ from those where you live. Where local law gives you additional rights (for example in the EU, UK or California), you can exercise them by contacting us.

Security

We use reasonable measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date above. If a change is significant, we will also let players know in the Game or on our store pages.

Contact us

Duct Tape Games Inc
Illinois, USA
Email: support@ducttapegames.com